SHIPPING POLICY

Cold-chain shipping,
built for peptide integrity.

Every order leaves our facility insulated, tracked, and on the clock. Here’s exactly how your peptides get from our freezer to your door.

Same-day dispatch before 1PM EST Free shipping over $199 Real-time tracking, every order
Peptide vials packed for shipment
Insulated & ice-packed
on every cold-chain order
VERIFIED
The Journey

From freezer to your door, in four steps

We treat every vial like it’s the only one — because in a research setting, it usually is.

STEP 01

Order verified

Payment confirms instantly and your vials are pulled from cold storage for fulfillment.

STEP 02

Insulated & sealed

Packed in a foam-lined box with a gel ice pack, then sealed for transit stability.

STEP 03

Same-day dispatch

Orders placed before 1PM EST ship that afternoon with a tracking number emailed to you.

STEP 04

Delivered, intact

Arrives within the carrier window, still cold, still verified, ready for your research.

Cutoff & Rates

Know exactly when it ships

Clear cutoffs, transparent rates — no guesswork about when your order leaves our facility.

1:00PM EST
Daily dispatch cutoff, Mon–Fri
Ordered before 1PM EST: ships same business day.
Ordered after 1PM EST: ships the next business day.
We ship Monday through Saturday. No Sunday or holiday dispatch.
During high-volume periods, dispatch may take up to 48 hours.

Shipping methods

MethodTransit timeCost
FedEx 2-DayInsulated, ice-packed 2 business days* Free over $199
USPS PriorityStandard packaging 2–5 business days From $7.95
FedEx ExpressInsulated, expedited 1–2 business days Calculated at checkout
UPS (on request)Standard or insulated 2–5 business days Calculated at checkout
*Transit estimates are provided by the carrier and are not guaranteed delivery dates.
Packaging

What’s actually in the box

Built around one question: will this keep a peptide stable for two days in transit?

Lyophilized for stability

Our peptides ship as freeze-dried powder, not solution. This form is far more resistant to temperature swings in transit than a reconstituted liquid.

Foam-walled insulation

Every cold-chain order is packed in a rigid foam liner with a gel ice pack, holding a stable internal temperature for well past the average transit window.

Discreet, unmarked exterior

Outer packaging carries no product names or branding. Tracking is sent the moment your label prints, so you always know where the order stands.

Good to know

Shipping policy, in detail

The specifics — delivery issues, address errors, and international orders.

Is insulated shipping actually necessary?

Not strictly. Our peptides ship in lyophilized (freeze-dried) powder form, which is significantly more stable than a reconstituted solution and can tolerate normal transit temperature swings without meaningful degradation.

We include foam insulation and an ice pack on cold-chain orders anyway, as an added layer of protection for anyone who wants it.

What happens if a package is delayed or lost?

We review delayed or lost shipments case by case. Contact our support team with your order number and we’ll work directly with the carrier to locate the package or arrange a reship.

Carrier transit estimates (such as FedEx 2-Day) reflect the carrier’s average delivery window and are not a guaranteed delivery date.

What if I entered the wrong shipping address?

Double-check your shipping address at checkout — we begin fulfillment quickly, so we can’t guarantee changes after an order is placed.

Packages returned to sender due to an incorrect address incur a $10 reshipment fee to cover return postage and relabeling.

Do you ship internationally?

We currently ship within the United States. For shipping outside the US, reach out to our support team — international options and rates are evaluated on request and depend on destination.

How do I track my order?

You’ll receive a tracking number by email as soon as your label is generated, usually the same day your order ships. Use it directly with the carrier for live status updates.

Questions about your order?

Our support team responds fast — usually same business day.

Contact Support

Shipping times are estimates provided by third-party carriers and are not guaranteed. Verified Peptides is not responsible for carrier delays once a package has been dispatched. All products are sold for laboratory research use only and are not intended for human consumption.